Credit Card Fraud!

May 7, 2009 at 9:06 am 10 comments


Just a heads up for everyone regarding the latest in Visa fraud. Royal Bank received this communication about the newest scam. This is happening in southern Alberta right now and moving. This one is pretty slick since they provide you with all the information, except the one piece they want.

Note, the callers do not ask for your card number; they already have it. This information is worth reading. By understanding how the VISA & MasterCard telephone Credit Card Scam works, you’ll be better prepared to protect yourself.

The scam works like this: Person calling says – ‘This is (name), and I’m calling from the Security and Fraud Department at VISA. My Badge number is 12460, Your card has been flagged for an unusual purchase pattern, and I’m calling to verify. This would be on your VISA card which was issued by (name of bank). Did you purchase an Anti-Telemarketing Device for $497.99 from a marketing company based in Arizona?’ When you say ‘No’, the caller continues with, ‘Then we will be issuing a credit to your account. This is a company we have been watching and the charges range from $297 to $497, just under the $500 purchase pattern that flags most cards. Before your next statement, the credit will be sent to (gives you your address), is that correct?’ You say ‘yes’. The caller continues – ‘I will be starting a Fraud Investigation. If you have any questions, you should call the 1- 800 number listed on the back of your card (1-800-VISA) and ask for Security. You will need to refer to this Control Number. The caller then gives you a 6 digit number. ‘Do you need me to read it again?’ Here’s the IMPORTANT part on how the scam works – The caller then says, ‘I need to verify you are in possession of your card’.

He’ll ask you to ‘turn your card over and look for some numbers’. There are 7 numbers; the first 4 are part of your card number, the last 3 are the Security Numbers that verify you are the possessor of the card. These are the numbers you sometimes use to make Internet purchases to prove you have the card. The caller will ask you to read the last 3 numbers to him. After you tell the caller the 3 numbers, he’ll say, ‘That is correct, I just needed to verify that the card has not been lost or stolen, and that you still have your card.

Do you have any other questions?’ After you say no, the caller then thanks you and states, ‘Don’t hesitate to call back if you do’, and hangs up. You actually say very little, and they never ask for or tell you the card number, when you call back in few minutes to ask a question. The REAL VISA Security Department told us it was a scam and in the last 15 minutes a new purchase of $497.99 was charged to our card. We made a real fraud report and closed the VISA account. VISA is reissuing us a new number. What the scammers want is the 3-digit PIN number on the back of the card. Don’t give it to them. Instead, tell them you’ll call VISA or Master Card directly for verification of their conversation. The real VISA told us that they will never ask for anything on the card as they already know the information since they issued the card! If you give the scammers your 3 Digit PIN Number, you think you’re receiving a credit; however, by the time you get your statement you’ll see charges for purchases you didn’t make, and by then it’s almost too late and/or more difficult to actually file a fraud report. It appears that this Is a very active scam, and evidently quite successful.


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10 Comments Add your own

  • 1. nadia  |  May 7, 2009 at 9:19 am

    Yikes! Most women, including myself, are so susceptible to giving out information on the phone like that (specially if the person on the other line sounds very professional). Good thing I don’t have a credit card 🙂

    ~ Hehe, Main bachgaya :p

  • 2. Behbood  |  May 7, 2009 at 6:55 pm

    hmm…aisa bahut chalta idhar dude… these scammers are so professional that they know exactly who to target. Unfortunately most of the time its the older folks who plainly belive in these things.
    What i normally do to deal with these kind of things is to tell the person on the line, “I dont do anything over the phone. If you have something to tell me, then send me a postal mail and I shall look at it.” And since my credit card is given to me by my bank, I make sure I go there personally and confirm this tid-bit with them.

    Unfortunately, Canada and US have a lot of these scammers. Some of them are millionaires, while some are serving sentences behind bars.

  • 3. Abid  |  May 8, 2009 at 5:47 am

    That’s why I don’t answer calls if they aren’t from a known number! @Nadia – how do you buy things?!

  • 4. Tom Mahoney  |  May 8, 2009 at 6:05 am

    The “latest?” That one has been going around the Internet, word for word, for years.

    It’s certainly good advise and the scenario is possible but in my 8 1/2 years of fraud prevention I’ve never heard a first hand report of it happening. It’s always “I just heard this from xxx”

    Tom Mahoney, Director
    E-Commerce fraud prevention since 2001

  • 5. Jeff  |  May 8, 2009 at 7:59 pm

    great reason never to give info over the phone.

    great read thanks for posting it

  • 6. Harish Krishnan  |  May 15, 2009 at 11:26 am


    Heard of similar cases happening in Abu Dhabi also! Has Etisalat not been doing anything about it! I mean issue a release? Will forward your post 🙂 ! Thanks for the heads up!

  • 7. quick cash loans  |  June 30, 2009 at 11:08 am

    I found very informative. The article is professionally written and I feel like the author knows the subject very well. keep it that way.

  • 8. ANANTHAVEL  |  September 12, 2009 at 2:56 pm





  • 9. John  |  September 26, 2009 at 9:17 pm

    Very nice site!

  • 10. credit fix  |  February 14, 2010 at 1:25 am

    I must add this place to my favorites….


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